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Job summary

Job ID
45010263
Posting Date
20/12/2017
Company
The Gas Company ltd
Location
UK-Yorkshire-Kingston upon Hull
Industries
Other/not classified
Job type
Full time
Years of experience
2+ years
Career level
None
Education Level
CSE or equivalent
Salary
7.50 - 8.50  per hour
Job reference code
HU5 4HF

The Gas Company

CUSTOMER SERVICE ADVISOR

Job description

 

CUSTOMER SERVICE ADVISOR – Gas and Electrical– Full Time

 

 

The Role of the Service Advisor

Working as part of a team in a busy environment, looking after existing and new customer contracts.

Handling telephone, email queries, booking and scheduling appointments for Council/Social Housing Tenants, Private Individuals, Landlords and Letting Agents, solving problems, reporting and administration duties.

The role requires someone with excellent organisation skills a can do attitude, who will take responsibility and see things through from start to finish and possess the ability work on their own initiative.

 

 

The Company

The Gas Company are a leading provider of Heating, Plumbing and Electrical services. We specialise in providing Landlord Gas Safety Checks, Heating Installation, Boiler Servicing, Breakdowns sand Electrical Services and offer a comprehensive 24/7 hour Responsive Repairs Service. We have existing partnerships with a number of major Local Authorities, Housing Associations and Private Landlords

 

 

For the Customer Service Advisor Position, we are looking for individuals who meet the following criteria:

 

  • Excellent, clear and professional telephone manner
  • Strong IT skills including Excel
  • Be organised and self motivate
  • Previous customer service experience essential

 

 

 

This Customer Service Advisor role is based in Hull and is paying a competitive rate

 

 

If you have the previous skills and experience please send in a CV

 

 

Working week will be 40 hours 8.30 – 5.00 ½ hour for lunch

 

Or, tell us why you don't wish to apply for this job.