Due to continued growth we are currently recruiting for a Cashier.
The Cashier will provide an essential public interface for this operation. Individuals employed in this role will be able to communicate with the general public in a helpful and informative manner, as well as being able to carry out the tasks required accurately and efficiently.
Key elements of the role;
To liaise with members of the public and give advice regarding the clamp and removal procedures in a courteous manner ensuring that our customer care policy is adhered to at all times
To advise the public on payment methods and other issues regarding enforcement action taken on their vehicle
To assist in giving our customer (DVLA) a full and comprehensive service according to laid down procedures
Production and storage of all documentation required to operate the pound.
Inform Enforcement officers or Recovery drivers of any release details or any vehicles to be impounded.
Ensure all vehicle impounded are logged with the Police, and all payment and release procedures are followed.
Will be required to compile reports, daily logs and operate the ICPS system.
Administration of the day to day routines of the pound, including dispatch control, cash handling and reconciliation and reporting procedures.
Must be flexible in their attitude to working hours, locations and must be prepared to take on other roles, temporarily, as required by the operation.
Be presentable and show high levels of personal integrity and honest
Assists the clamp & removal teams through contact with DVLA, Police and Councils
To carry out the duties of the role with regard to company policies and H&S procedures
The ideal candidate will have;
The ability to communicate with customers, often in demanding circumstances
Previous experience in a customer service environment
Strong communication skills with good written and spoken English
Experience of using a Cash receipting system
You will be required to work 42.5 hours per week. Monday to Sunday (including Bank Holidays). Flexibility for the role is essential.
In return for your hard work;
20 days annual leave per annum
Training & development
Employee Consultative Committee to represent the voice of colleagues
Interested? Apply now!
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