City Health Care Partnership CIC CHCP CIC is an independent, co-owned “for better profit” and co-owned Community Interest Company responsible for providing local health and social care services.
Our services help minimise the need for acute care in hospital through early interventions, community-based treatment and promotion of healthy lifestyles. We deliver over 75 diverse services in a community setting and employ approximately 1400 people.
We pride ourselves on providing high quality patient care and have a number of core values that support us in achieving this. These are service and excellence, equality and diversity, creativity and innovation and cooperation and partnership. We have created a culture where these values are embedded along with the nationally recognised seven C’s care, compassion, competence, communication, courage, commitment and candour and strive to provide the best patient experience we can. In addition, we are driving a culture of restorative practice RP throughout the organisation. This is known as “the CHCP way”. All staff are expected to embrace RP which focusses on a way of working with people that provides a common language and approach that enables collaborative working and respect for each other within the organisation.
City Health Care Partnership is an innovative, award winning organisation, at the forefront of change and keen to recruit the very best people to develop its services. We are looking for a dedicated and enthusiastic receptionist to work with us.
The practices’ provide services for a diverse population, therefore it is essential that you are able to communicate sensitively and effectively with people from a variety of backgrounds and those whose first language may not be English.
Duties will include performing reception duties, booking appointments, inviting patients to clinics, chaperoning, referrals to specialist services, recording patient information, alerting clinical staff to outstanding data requirements and assisting in clinical audits.
You should ideally have an understanding of the General Practice environment and excellent communication skills. A good standard of general education, GCSE or equivalent Maths and English Language are essential together with IT skills and the ability to work under pressure.
The post holder will need to be flexible in their approach to working, as staff move between all APMS practices’ for training and personal development as well as covering periods of absence. Our service is open 7 days a week 8am to 8pm 365 days a year and successful candidates will be required to work shifts within these hours.
For further information please contact Sara Emmett on 01482 344890 or saraemmettnhs.net
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