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Help

Universal Jobmatch

Universal Jobmatch is a free service that enables you to search for and apply for jobs on one of the largest job boards in Europe. You do not need to be registered to search for jobs but setting up a Universal Jobmatch account will enable you to:

  • Create a ‘Profile’. This will help match you to job opportunities and help if you use the ‘CV Builder’ to create a CV.
  • Build or upload up to five CVs, which you can use to apply for jobs within Universal Jobmatch
  • Create a searchable (“public”) CV that can allow employers to match your skill-set against their jobs and invite you to apply. This process does not reveal your identity or personal details to the employer.
  • Create and save job searches. You can request email updates daily or weekly, on new jobs matching your saved job searches.
  • Create and save up to five cover letters, which you can use when applying for jobs within Universal Jobmatch.
  • Keep a record of your job search and application activity in one place. If you are claiming Jobseekers Allowance, this will make it easier to discuss your job search activity with your adviser.

Complete your profile

Use the following pages to complete your profile. Once you enter your information, you will be required to read the Universal Jobmatch Standards of Behaviour. You will also be required to complete the Equality Questionnaire. Fields marked with an * are required.

DWP requests equality information to help it monitor and continually improve the services it provides to the public. To help us to do this, we would like you to complete this questionnaire. Providing equality information is strictly voluntary. If provided, this information may be used only in accordance with applicable law and will not be shared with employers. If you do not want to answer any of the questions, please select Prefer not to say.

I authorise DWP Work Coaches to view my account, including job search activity, feedback and notes.

You can authorise Work Coaches to view your account, including job search activity, feedback, notes and messages. If you are claiming a work-related benefit, your Work Coach may review your account to assess whether you are complying with your worksearch or other requirements and to help support you with jobsearch, skills and training. Note that Work Coaches will be able to see your job searching activity, including your messages, notes, feedback and saved searches.

They can also use your basic job data information to search for jobs and save them for you. These jobs will appear in your ‘Saved Jobs’ as well as in your ‘Job Results’. You can then view, apply or keep them saved for later.

We highly recommend that you allow Work Coaches access to help make your job search more successful.

Please also refer to the privacy policy for further information about how your personal data may be processed for purposes connected with Universal Jobmatch

 

Skills

Use this section to add your professional skills. These skills will be used to help match you to jobs. Predictive text will appear and you can select from a list of skills that appear frequently in job posts. To add more, click Add Skill. You can edit your skills at any time from the Edit your profile page.

 

Edit your profile

Use this page to review and update your personal information, location and skills. The email address on the Profile page is the one used to send matches to you. Fields marked with an * are required.

You can change the email address that is held in your Universal Jobmatch account at any time on the Profile page.

This email address does not have to be the same as the one you used in Government Gateway when you set up your Universal Jobmatch account but if you want it to be the same this has to be done in Government Gateway by selecting the link on the Profile page.

 

Jobsearch results

Below is a list of jobs that match your search criteria. Click on the job title to view, save or apply for a job. You can also modify your results by editing the filters on the left side of the screen. Jobs you have already viewed and saved are marked with a star. If you'd like to run this search again, click Save this search and we'll continue searching for you, even when you're not logged in. You can choose to have email alerts sent to you when new jobs that match your search are posted. Saved searches can be edited and deleted from your Saved searches page. You can save up to 5 searches. For Jobseekers’s Allowance/Universal Credit claimants only, Jobs that DWP has saved into your account will be marked with a circle for action.

 

CV information

Before you create or upload your CV, you must select a CV title and privacy status. Since employers will see your CV title first, you should choose a title that describes your skills (e.g. award-winning graphic designer, experienced electrician, detail-oriented QA specialist). If you create and save multiple CVs, the title will help you keep track of CVs you use to apply for different types of jobs. A public CV is used by Universal Jobmatch to support employers with their searches for suitable jobseekers/candidates. Please note that your public CV will not give the employers any of your personal details until you've responded to their message in your account or applied for a job. A private CV is not used by Universal Jobmatch to support searches by employers/DWP.

During the application process, to protect you from the risk of identity theft, you should not provide employers with your bank account details, your National Insurance Number, date of birth, or any other information which appears to you not to be relevant to the application process. Such information should also not be included in your CV.

 

Upload CV

This option allows you to upload a CV already saved to your computer. Your existing CV must be in Microsoft Word or PDF format (500KB or smaller). You must give your CV a title. Make sure your CV is accurate, as you will not be able to edit your uploaded CV from your account. If you'd like to make changes to this CV, delete the CV and upload a new one. To save a CV as a Word (.doc and .docx) or PDF file, select Save As from the File menu and add .doc or .pdf to the file name. A public CV is searchable by employers but will not give them any of your personal details until you've responded to their message in your account.

To protect you from the risk of identity theft, you should not include personal identity details within your CV. You must not pass on details such as your bank account details, your National Insurance Number, date of birth, Passport or Driving licence details as part of the application process. It is only at the point of actually starting the job that you should be asked to provide these.

 

Copy and paste CV

This option allows you to create a CV by copying and pasting from an exisitng document or typing the text into the box below. You must give your CV a title. A public CV is searchable by employers but will not give them any of your personal details until you've responded to their messages in your account.

To protect you from the risk of identity theft, you should not include personal identity details within your CV. You must not pass on details such as your bank account details, your National Insurance Number, date of birth, Passport or Driving licence details as part of the application process. It is only at the point of actually starting the job that you should be asked to provide these.

 

Jobseeker information

Use this page to add basic information to your CV. Note that if your CV is private, this information will not be visible to recruiters or employers.

To protect you from the risk of identity theft, you should not include personal identity details within your CV. You must not pass on details such as your bank account details, your National Insurance Number, date of birth, Passport or Driving licence details as part of the application process. It is only at the point of actually starting the job that you should be asked to provide these.

Fields marked with an * are required.

 

Work experience

Use this page to add work experience to your CV. You can add recent jobs you've had, as well as any achievements, duties (e.g. book-keeping, stock rotation, customer service, handling money) or special skills related to each job. You'll be able to edit this information once you've created your CV. It's a good idea to focus on jobs that show skills and experiences similar to the type of position you are seeking. To add multiple jobs, submit the information and click Add Experience. You'll then be able to enter information about another job. If you don't have any work experience, please select I don't have any relevant work experience. Fields marked with an * are required.

 

Career level achieved

Select the most suitable option that describes the level you have reached in your career. Choose from one of the following:

  • None of these - if none of the options apply to you
  • Student (Higher education/Graduate) - if you are a student in education or if you've recently graduated
  • Entry level - if you are at the start of your career looking to progress further. You should have basic knowledge and the skills required to work within your chosen industry
  • Experienced (Non-manager) - if you have manager level experience but do not have anyone reporting to you
  • Manager (Manager/Supervisor of staff) - if you have manager level experience with team members reporting to you
  • Executive (Director, Department head) - if you are responsible for a department and overlook a number of teams
  • Senior executive (Chairman, MD, CEO) - if you are responsible for enhancing the company's productivity and you have head of departments reporting to you.

 

Education

Use this page to add your education history. You can add degrees you've achieved as well as additional coursework, licences and certificates. To add multiple education entries, submit the information and click Add Education. You'll then be able to enter information about another educational level. For each entry, be sure to indicate the highest level you achieved. If you don't have any relevant education history, please select I don't have any relevant education. Fields marked with an * are required.

 

References

Use this optional section to include references on your CV. To complete the section, enter the contact information for each reference and select whether the reference is professional or personal. Professional references are people that you have worked with. Personal references are people that you know well, but have never worked with. To add multiple references, submit the information and click Add Reference. You'll then be able to enter information about another reference.

Please note that your public CV will not give the employers any of your personal details or reference details until you've responded to their message in your account or applied for a job. A private CV is not used by Universal Jobmatch to support searches by employers/DWP.

 

Language skills

Use this optional section to include languages that you can effectively use in the workplace. Select your degree of fluency based on how well you can speak, read and write in each language. To add multiple languages, submit the information and click Add Language. You'll then be able to enter information about another language. If you do not speak any additional languages, you can enter your native language, or you can leave this section of your CV blank.

 

Additional information

Use this space to add additional skills, training or experience. This could include classes at a university or community centre, workshops, lectures or seminars you've attended. You can also include volunteer work or other work experience.

During the application process, to protect you from the risk of identity theft, you should not provide employers with your bank account details, your National Insurance Number, date of birth, or any other information which appears to you not to be relevant to the application process. Such information should also not be included in your CV.

 

Availability

Use this section to let employers know what type of job you are seeking. For job type and status, select all options that apply. Some employers have different definitions for job types, and offer different types of benefits. Also indicate when you are available to start, and how much travel you are willing to do. Relocation means moving to a new home to take a job away from your current location. Travelling as part of your job means being willing to go on short or extended work-related trips. The percentage indicates the overall amount of travel the job requires. For example:

  • HGV driver - 100%
  • Sales - 50%
  • Events manager - 25%

 

Work considerations

Use this optional section to indicate any potential work conflicts you may face, such as child care or upcoming travel plans. This information helps employers understand what kind of job and schedule works best for your lifestyle.

 

Search Tips

There are two main ways to find jobs on this site. You can either use the search boxes at the top of the page or you can use the Browse jobs feature, which is situated under the Search button. The two ways of looking for jobs are explained below and additional help on using the site is also given.

You can get hints, tips and ideas to help your job search on The Daily Jobseeker

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit www.safer-jobs.com for information on common scams and to get free, expert advice for a safer job search.

Note that Europe searches are conducted on a site (EURES) and cannot be saved. Click on 'UK Welsh jobs' to search for jobs advertised in Welsh.

Job search

To search for jobs use one or more of the search boxes to search by Job title, Skills or keywords and Postcode or location. Any search boxes you leave blank will draw in results from all jobs. For example, if you enter “Engineer” in Job title box, “Software design” in the skills or keywords box and “London,” in the Postcode or location box you will get specific results for jobs that are located in or around London, have “Engineer” in the job title and where software design is linked the job description. However, if you only search for 'Engineer' with 'software design' and leave the Postcode or location box blank, you will get similar results but across the whole of the UK. Similarly, if you leave the other boxes blank, you will potentially expand the search and return more results.

Once you have entered your search terms into the relevant box(es), click the Search button. Universal Jobmatch will carry out a search and display a list of results that match (or are closely related to) your search terms, on a ‘Job results page’. You can then use the panel on the left side of the page to refine this list further by; distance, posting date and job type.

If you find few or no jobs displayed in your ‘Job results page’ we recommend you use fewer boxes, different search terms or different boxes and repeat your search by clicking the Search button again. For example, if you are not sure what title an employer use for a job, you might want to search on ‘Skills and keywords’ only, or you might try out a few common job titles that different employers might use.

Under the job title field, you can select to search (or browse) in the UK, only, overseas or throughout Europe.

Universal Jobmatch may display more search results than you expect because your results are not limited to the words you enter. Universal Jobmatch finds jobs that may be relevant to the search terms you have entered. Read on to find out how to get the best from Universal Jobmatch.

Keeping your skills, profile, CV and Cover Letter Library up-to-date will enable you to apply for jobs without delay. Although you can save jobs to apply to later, it is recommended you apply for jobs straightaway.

Creating a great job search

Here are a few examples that will help you understand how Universal Jobmatch works so you can create a great job search.

Search by 'Job title'

‘Search by Job title’ - for example, type “QA Manager” into the ‘job title’ search box. When you click the Search button, a search will be performed and you'll be taken to a Job results page. This page lists all jobs that match your search terms. Searching by job title will return specific and closely related job titles.

If you are searching for “QA Manager”, in the ‘job title’ search box, Universal Jobmatch will show you jobs that have “QA Manager” in the job title and other related job titles such as “Test Manager”.

This is because Universal Jobmatch recognises that “QA Manager” and “Test Manager” are closely related. Another example is a search for ‘Bus driver’ will show you jobs that have “Bus Driver” in the job title and other related job titles, such as ‘Coach driver’.

You can also search for more than one job title at a time – just be sure to separate each job title with a comma. For example, ‘Bus Driver, taxi driver’.

Search by 'Skills or keywords'

Search by skills or keywords - for example, type “Leadership” into the ‘Skills or keywords’ search box. Universal Jobmatch looks for the skills or keywords you’ve entered that are linked to job descriptions and will send you job results that include those keywords. Keywords are best used to describe your skills or the industry you want to work in.

A minus sign can be used to exclude results using a space as a separator between the words and the minus sign. For example: “Driver – HGV” - will list Drivers but not HGV driver jobs.

If you want to find a particular job posting and know the Job ID you can type the ID into this box to find that job posting.

Search by ‘Postcode or location’

You can search for jobs within an approximate area in and around the postcode or location you have specified. Location is defined by town, city or county.

Universal Jobmatch searches the postcode/location you have set and by default searches approximately 20 miles from the edges of that postcode/ location. You can then change this distance by using the links in the ‘Refine results’ section on the left side of the results page.

Because Universal Jobmatch searches in and around the edge of a given postcode or location, we recommend that you search by full postcodes to show results that may be more relevant to your travel to work preferences. This is because a full postcode covers a small geographical area, so searching within that postcode and around its edges will search a smaller area. This box will also accept partial postcodes (which cover a larger area), which are preferable to searching by location. If you want to return jobs from a wider area, specify location and use ‘Refine results’ to expand the area further or leave the box blank.

Apply for a job

To view or apply for a job, simply click the job title link. This will take you to a Job Details page where you can:

  • read more about the job
  • as well as apply
  • save it for later
  • print out the description

From this page you can also review your skills to see if you are qualified for similar jobs. To apply, click the Apply button. You will then be asked to select a CV and submit your application so the employer can contact you.

During the application process, to protect you from the risk of identity theft, you should not provide employers with your bank account details, your National Insurance Number, date of birth, or any other information which appears to you not to be relevant to the application process. Such information should also not be included in your CV.

Save a job

To save a job, click the job title to go to the Job Details page. Then click the Save link under Job tools. This will add the job to your Saved Jobs page, where you can apply to the job later or delete it from your list. You can save up to 40 jobs. If you are claiming work related benefits and have authorised DWP to view your account, you will see any jobs saved by DWP in your Saved Jobs. These jobs are marked with a circle.

Save a search
If you want to perform the same search later, you can click Save this search. You can name the search and set up email alerts to find out when new jobs matches are posted. Saved searches can:

  • be edited from the Edit search page
  • where you can change the name of the search
  • email frequency
  • location
  • keywords
  • skills

You can save up to 5 searches.

Browse jobs

Browse jobs is a pre-defined grouping of all active jobs by Region, Company (200 most active companies), Industry, Country, Job Category or Job type. How do I browse for jobs?

  • Click ‘Browse jobs’ link situated under the Postcode or location search box
  • Select grouping that you wish to view (default category is Region)

Click on the relevant sub-heading or number of openings – this shows all the active jobs for your selection

Matching you to jobs

Matching you to jobs is a process that Universal Jobmatch or Employers undertake based on the information you have given in your profile or CV.

Universal Jobmatch uses the skills you record in your profile to recommend jobs that may be suitable for you. These are displayed whenever you log in to Universal Jobmatch or whenever you click on the ‘Jobs’ link on the navigation bar.

To get the best matches showing on your ‘Recommended jobs’ list, ensure you take some time to carefully complete the ‘Skills I want to be matched against’ section of your profile. (See more on skills below)

Universal Jobmatch may recommend jobs that are directly relevant to your previous experience but it will also present you with jobs that you may want to consider based on the skills you have entered.

Review the jobs that Universal Jobmatch is recommending. If you seem not to be getting good matches, review/update the skills in your profile.

Employers use any CVs that job seekers have made ‘public’ (searchable) to find job seekers who might be suitable for their jobs. If an employer finds suitable jobseekers, they can invite them to apply for a job and may do so without posting a job.

Building a CV and making it ‘public’ (searchable) will enable an Employer to match your skill-set against their jobs and invite you to apply. This process does not reveal your identity or personal details to the employer unless you choose to apply for the job.

Use the CV builder following the on-screen instructions to create a professional standard CV. Build CV uses information from your ‘Profile’ but you will need to enter contact information, experience, educational achievement, references, and job preferences.We recommend you always save at least one ‘Build CV’ in your account to improve your chances of being matched to a job.

Remember to review the skills in your profile at the same time as updating skills in your CV.

Skills

Ensuring you include the right skills on your profile and CV will help you get the best from Universal Jobmatch and with your job applications.

Adding up to ten skills in you profile is recommended. You should include skills gained from your previous experience that are most relevant to the types of jobs you are looking for. These could include transferable skills such as problem solving, organising and communication.

What skills? You can use the suggestions shown in the boxes as a guideline, ensuring you list your skills rather than job titles, for example ‘Gardening’ rather than ‘Gardener’

For more information about skills, please visit external site https://nationalcareersservice.direct.gov.uk (opens in new window)

Remember to review your CV at the same time as updating skill in your profile.